2 thoughts on “Come work with Scottie and Turbo Tim!”

1. Hmmm, I don’t know where the file went that I uploaded. Michael? here is the description:
   Purpose:

   This position is responsible for research, design, documentation, and modification of software programs and applications.
   ______________________________________________________________________________

   Key Result Areas:

   1. Provides trouble-shooting support to users of software programs to ensure prompt resolution of errors and problems with software functionality.

   • Recreates steps taken by user to locate source of problem and replaces, deletes, or modifies codes to correct errors; runs appropriate tests to ensure functionality.
   • Works with Information Technologies team to assist in resolving problems with company software systems.
   • Performs maintenance and upgrades to existing software programs in an effective and timely manner; provides user with information related to changes in program function.
   • Monitors performance of systems and programs on a regular basis; makes changes as needed.
   • Writes and maintains documentation to describe errors and changes made to software.

   2. Works with developers, analysts, and designers to select, install, and upgrade software programs and applications to ensure the product provides the best possible solution for the user.

   • Meets with user to define requirements for new or modified software programs; evaluates to determine feasibility, cost, and time required, compatibility with current systems, and computer capabilities.
   • Assists in formulating and outlining steps required to develop program and submits to user for approval; prepares flowcharts and diagrams as needed to explain processes.
   • Writes, translates, and enters code as necessary for program development; works with others as needed.
   • Tests and implements software programs in an efficient and timely manner.
   • Generates statistics and prepares and writes report for management and/or team members on status of the programming process.
   • Compiles and writes documentation of program development and revisions.
   • Assists in the development and maintenance of user manuals and guidelines; provides training to employees on use of the program as necessary.
   • Conducts research on languages and standards to support current and future development efforts.

   3. Looks for ways to enhance existing systems to ensure software programs are running as efficiently as possible and resources are maximized.

   • Recommends solutions or alternatives to meet end-user needs or to help users perform their job better.
   • Analyzes, review, and alters programs to increase operating efficiency or adapt to new requirements.
   • Recommend, schedule, and perform software improvements and upgrades as needed.
   • Keeps current with improvements in programming/analysis techniques and applies as appropriate; keeps up-to-date on current technologies.
   • Writes and deletes code script from company website and related web applications as necessary to enhance functionality and appearance.

   4. Performs other projects, work and activities as assigned to ensure continuous service to our internal and external customers.
   ______________________________________________________________________________

   Key Corporate Competencies

   1.Builds Relationships Through Demonstrating Corporate Values
   Consistently demonstrates the corporate values by providing excellent customer service, fostering teamwork, displaying integrity in interactions with others, showing respect to others, committing to common goals while looking for opportunities, and focusing on the success of the company, its employees, and its franchisees.

   2.Uses Sound Judgment
   Considers alternative solutions before making decisions; makes timely decisions; makes sound decisions based on adequate information; makes decisions in the face of uncertainty.

   3. Works Efficiently
   Handles multiple demands and competing priorities; processes paperwork efficiently; promptly responds to phone calls and written requests; eliminates inefficiencies and roadblocks; plans and conducts meetings to make effective use of time.

   4. Fosters Open Communication
   Interacts with people openly and directly; encourages others to express their view, even contrary ones; keeps people up to date with information; makes sure that people have no “surprises”; provides others with open access to information.

   5. Demonstrates Adaptability
   Deals constructively with own failures and mistakes; projects an appropriate degree of self-confidence; is flexible; works constructively under stress and pressure; works effectively in ambiguous situations; accepts criticism openly and non-defensively; demonstrates an appropriate level of patience.

   Key Technical Competencies

   1. Ability to communicate clearly and effectively in written and verbal communications to internal and external customers with various levels of computer knowledge.

   2. Knowledge of database integrated websites and database management tools and process.

   3. Knowledge of current internet technologies, such as PHP, Java, and .Net.

   4. Working technical knowledge of programming languages such as C++/C#, VB, and SQL.

   5. Ability to plan for and manage enhancements to computer systems within budget.

   6. Ability to be flexible, such as the ability to work on multiple tasks, handle interruptions, be on-call nights and weekends, and adapt to changing priorities.

   7. Ability to work independently and give attention to detail.

   8. Ability to research, analyze, and solve problems with software programs.

   Desired Education and Experience:

   Bachelor’s degree in Computer Science, Software Engineering or related field, and five years relevant experience or a combination of education and experience providing equivalent knowledge.
   ______________________________________________________________________________

   Supervision:

   None.
   ______________________________________________________________________________

   This position description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to be an exhaustive list of all responsibilities, activities and skills required of the position and people in the position.

2. The file was still there, but there’s a trick. After you upload the file, you have to click on it in the file browser and pick a few options, one of which is “Send to Editor.” Clicking this option will copy a fully formed href into the post editor where you can manipulate it as necessary and is saved with the post.

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